Digital Direct

With dozens of products added daily and a comprehensive database Digital Direct can offer customers much more than the average electrical e-website. Digital Direct are dedicated to lowering prices without lowering the service and they also provide upgrades and tutorials available to download.

Average Store Rating.

Overall Rating:: 4 out of 5

85% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4 out of 5
On-Time Delivery:4 out of 5
Customer Care:4 out of 5

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List of all Digital Direct reviews available. Read what other users think about Digital Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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1st time i have purchased a tv from this
Digital Direct By Anonymous (10/09/2008)

1st time i have purchased a tv from this method of retail, however quickly realised that the nature of these business's as a whole creates uncertainty possible due to sheer volume they handle.....Not sure how Digital Direct perform as yet from start to finish but; Not had any communication from them whatsoever in any shape or form for over 3 days since ordering and paying! you do get a brief s... Read Full Review »
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- Overall Rating:3.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
PLEASE!!take my advice don,t go anywhere
Digital Direct By Anonymous (14/08/2008)

PLEASE!!take my advice don,t go anywhere near them!customer service treat you like your a criminal!rude and unco-operative seem to be the way they operate goanywhere but there! Read Full Review »
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- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Ordered my new screen and it arrived
Digital Direct By Anonymous (17/06/2008)

Ordered my new screen and it arrived exactly when they said it would, I guess its only the
people who have had stock or delivery problems that leave poor reviews (don't buy mail order in future). Keep up the good work DD. :) Read Full Review »
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
It may be worth considering other
Digital Direct By David Sunderland (15/04/2008)

It may be worth considering other companies than Digital Direct. They are not the cheapest but I chose them as the reviews were good. All would have been fine if my LG Plasma TV had not gone faulty. They were not interested in doing anything about it and would only refer me to LG who are a dreadful company to deal with. Very rude and unhelpful and poor quality product. Digital Direct finally sorte... Read Full Review »
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- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Good price and easy to order....be
Digital Direct By Anonymous (15/04/2008)

Good price and easy to order....be warned though, they don't notify you when the delivery is going to be!!, was given no date, then when I rang the delivery people three days after the order,I was told it was on the van!!...but not with them tho, with another company, if it wasn't for the helpful lady on the phone I wouldn't have known.
Unfortunately after rushing home I found a delive... Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:3.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
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PLEASE DO YOURSELVES A FAVOUR - DO NOT
Digital Direct By Anonymous (15/04/2008)

PLEASE DO YOURSELVES A FAVOUR - DO NOT USE DIGITAL DIRECT!!!
Product said it was 'In stock' only for sales team to ring & say they were awaiting delivery. A week later a member of the sales staff called again to say it would be delivered Fri morning, but when it didnt arrive we phoned up to have a rude male member of staff say 'Dont know who you spoke to but it will be delivered on Mon... Read Full Review »
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- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
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not the sort of store to deal with if
Digital Direct By Anonymous (15/03/2008)

not the sort of store to deal with if you dont like using snail mail......... the only contact via phone or email is for SALES or fault reporting,ordered on the 18 of january 2008, eventually being told the item was out of stock when i phoned them, got a date, which came and went then when i called again got told they would contact sony, and call back, well after 5 days i phoned again to find out ... Read Full Review »
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- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Price was really good and ordering was
Digital Direct By Neil Johnson (06/01/2008)

Price was really good and ordering was hassle-free, Delivery was on time.
But beware if anything goes wrong dont expect them to be helpful, My tv went funny and after being away for repair on numerous occassions still is faulty today, Was never offered a replacement set or a refund, And I have had to do all the chasing around myself.
Out of the first 12 months its been away for at least 4 months o... Read Full Review »

3 out of 4 people found this review helpful
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- Overall Rating:3.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Really good transaction. Wasn't sure
Digital Direct By Anonymous (11/12/2007)

Really good transaction. Wasn't sure which tv to buy, was advised on the phone, (spoke to the manager Mike) he instilled confidence, he also sold a dvd recorder and all the cables I needed to wire it up. Its brilliant, totally changed my viewing experience. Will recommend to everyone i know. Merry Christmas To All At Digital Direct Read Full Review »
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
I was very concerned about ordering an
Digital Direct By Philip Stockwell (06/12/2007)

I was very concerned about ordering an expensive item like a TV from an internet web site. The LCD TV I chose was a Toshiba 37 z3030db at £799 including delivery and vat. I would like to say that any fears I had were completely unfounded as the service I received from this company was
excellent, their delivery partner was also very prompt, with a good tracking system on the net. I ordered the tv ... Read Full Review »
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)